NUTRAPREP PRIVATE LIMITED which owns brand rights of “XTEND’’ for India,” recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on our website and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers and references to “XTEND” in this Policy shall be a reference to NUTRAPREP PRIVATE LIMITED. By visiting and/or using our website, you agree to this Privacy Policy.
Information we collect
Contact information: We may collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.
Payment and billing information: We may collect your billing name, billing address and payment method when you shop with us. We NEVER collect your card number or card expiry date or other details pertaining to your Card on our website. Card information will be obtained and processed by our online payment partner CC Avenue
Information you post: We collect information you post in a public space on our website or on a third-party social media site belonging to XTEND/ NUTRAPREP PRIVATE LIMITED.
Demographic information: We may collect demographic information about you, events you like, events you intend to participate in, shop with us, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
Other information: If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you when you register for an event or shop with us. We also collect information if you post a comment on our website or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
Use of your personal information
We use information to contact you: We may use the information you provide to contact you for confirmation of a purchase or for other promotional purposes.
We use information to respond to your requests or questions: We may use your information to confirm your registration for an event or contest.
We use information to improve our products and services: We may use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes: We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes: We may send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you shop with us, we’ll enroll you in our newsletter.
We use information to send you transactional communications: We may send you emails or SMS about your account or your sales experience.
We use information as otherwise permitted by law.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We will share information with the event organizers. We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.
We will share information with our business partners. This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. In such a case you will be intimated about the same in prior.
Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please send an email on support@nutraprep.in .It may take about ten working days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
Third party sites. If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
Updates to this policy
This Privacy Policy was last updated on 22/11/2023. From time to time, we may change our privacy practices. We will post an updated copy on our website. Please check our site periodically for updates.
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the Laws of India. Courts at Mumbai, Maharashtra to have exclusive jurisdiction over such disputes.
Contact Us
For any Product & Service-related queries, please write to us @ support@nutraprep.in
